Terms of service
Flexon Labs — Terms of Service
Last Updated: December 3, 2025
Overview
Welcome to Flexon Labs. The terms “we,” “us,” and “our” refer to Flexon Labs.
Flexon Labs operates this website, online store, and all associated features, tools, content, and services (collectively, the “Services”). The store is powered by Shopify, which enables us to provide the Services.
These Terms of Service (the “Terms”), along with any policies referenced herein, govern your access to and use of the Services. By visiting, browsing, interacting with, or purchasing from our online store, you agree to be bound by these Terms and our Privacy Policy LINKLINKLINK. If you do not agree, you must discontinue use of the Services.
1. Access and Account
By using the Services, you confirm that:
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You are at least the age of majority in your place of residence; and
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You consent to the use of the Services by any minor dependents accessing devices you own or manage.
To access or purchase from our store, you may be required to provide personal information such as your name, email, billing details, and shipping address. You represent that all information you provide is accurate, current, and complete, and that you have the legal right to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not sell, transfer, or license your account to others.
2. Products
Product descriptions, imagery, and other content in our store are presented as accurately as possible. However, colors, finishes, and product appearance may vary depending on your device settings and display.
We do not guarantee that any product or service will meet your personal expectations or appear exactly as shown online. Product descriptions, availability, and pricing may change at our discretion without notice. We may discontinue any product at any time or limit quantities to any individual or region.
3. Orders
When you place an order, you submit an offer to purchase. We may accept or decline your order at our discretion. Orders are not accepted until we confirm receipt and process your payment.
Please review your order carefully prior to submission. We may not be able to modify or cancel an order once it has been accepted. If an order is declined or altered, we will notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy LINKLINKLINK.
You represent that your purchases are for personal or household use and not for resale, commercial purposes, or export.
4. Pricing and Billing
Prices, promotions, and discounts may change without notice. The price reflected at checkout and confirmed in your order email is the price you will be charged.
Unless specified otherwise, published prices do not include taxes, customs duties, shipping, or import fees.
Promotions and discounts may be subject to separate terms, which will govern in the event of conflict with these Terms.
You agree to provide accurate and complete billing information and to promptly update your account details—including payment credentials and contact information—so that we may complete your transactions.
You represent and warrant that:
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You are authorized to use the payment method provided,
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All charges will be honored by your payment provider,
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You will pay all applied charges including shipping, taxes, and fees.
5. Shipping and Delivery
Delivery times are estimates, not guarantees. We are not responsible for delays caused by shipping carriers, customs processes, global events, or circumstances beyond our control.
Once products are transferred to the carrier, title and risk of loss pass to you.
6. Intellectual Property
All content on the Services—including trademarks, designs, graphics, images, audio, text, and layouts—is owned by Flexon Labs, its affiliates, or licensors and is protected by international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or exploit any material without prior written consent.
Flexon Labs’ names, logos, product marks, and brand elements are trademarks of Flexon Labs.
Shopify trademarks belong to Shopify. Other marks shown belong to their respective owners.
7. Optional Tools
We may provide access to third-party tools. These tools are provided “as-is” and “as available” without warranties or endorsement. Your use of third-party tools is entirely at your own risk and governed by their respective terms.
New features and tools introduced through the Services will also be subject to these Terms.
8. Third-Party Links
The Services may include third-party links, content, or integrations. We do not review or control these resources and are not responsible for their accuracy or security. Accessing third-party websites is at your own risk.
We are not liable for damages or disputes related to third-party products, services, or content. Please review third-party policies before engaging in transactions. Any concerns must be directed to the third party.
9. Relationship with Shopify
Flexon Labs uses Shopify to power our store. Your purchases are made directly with Flexon Labs. Shopify is not responsible for any aspect of your transactions, products, or experiences with us.
You expressly release Shopify from all claims or losses arising from your use of the Services or your purchases.
10. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy LINKLINKLINK. Shopify may also process personal information as part of hosting the Services. By using the Services, you acknowledge these practices.
Personal information you submit may be transmitted across regions or countries to enable core functionality such as payment processing, customer support, and analytics.
11. Feedback
By submitting reviews, suggestions, content, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, publish, modify, and promote that Feedback in any medium.
You represent that:
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You own or have the necessary rights to submit Feedback,
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You have disclosed any compensation or incentive,
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Your Feedback complies with applicable laws and these Terms.
We may remove Feedback that we deem unlawful, harmful, misleading, defamatory, or inappropriate.
12. Errors and Omissions
Information on the Services may occasionally contain inaccuracies or omissions, including pricing, availability, or product descriptions. We reserve the right to correct such errors and to modify or cancel orders affected by them without prior notice.
13. Prohibited Uses
You may not use the Services to:
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Violate laws or regulations,
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Harass or harm individuals,
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Infringe intellectual property rights,
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Upload malware or malicious code,
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Misrepresent your identity,
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Engage in spam, phishing, or scraping,
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Interfere with security or platform integrity,
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Conduct any activity that may harm Flexon Labs or other users.
Violation of these prohibitions may result in suspension or termination of access.
14. Termination
We may suspend or terminate your access to the Services at any time without notice. You will remain responsible for outstanding amounts incurred prior to termination.
Sections intended to survive termination—such as Intellectual Property, Feedback, Indemnification, and Liability—will remain in effect.
15. Disclaimer of Warranties
The Services and all products are offered “as-is” and “as available”.
We make no representations or warranties, express or implied, regarding:
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Reliability or accuracy of information,
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Merchantability or fitness for a particular purpose,
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Uninterrupted or error-free operation.
Some jurisdictions may not permit limitations on warranties; in such cases, the applicable law will govern.
16. Limitation of Liability
To the fullest extent permitted by law, Flexon Labs and all related parties shall not be liable for:
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Direct, indirect, incidental, special, or consequential damages,
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Lost revenue or profits,
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Replacement or substitute costs,
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Loss of data, business interruption, or similar harms.
This applies whether based in contract, tort, negligence, or strict liability—even if we have been advised of the possibility of such damages.
17. Indemnification
You agree to defend, indemnify, and hold harmless Flexon Labs, Shopify, and affiliated parties from losses or claims arising from:
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Your breach of these Terms,
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Violation of laws or third-party rights,
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Use of the Services.
We may assume defense of claims at your expense and require cooperation in proceedings.
18. Severability
If any provision of these Terms is found unenforceable, the remaining terms will continue in effect to the fullest extent permitted.
19. Waiver / Entire Agreement
Failure to enforce a provision does not constitute a waiver.
These Terms, along with posted policies, constitute the complete agreement between us and supersede all prior communications.
20. Assignment
You may not assign your rights under these Terms without our written consent.
We may assign our rights and obligations at any time.
21. Governing Law
These Terms are governed by the laws of the jurisdiction where Flexon Labs is headquartered.
You consent to personal jurisdiction and venue in those courts.
22. Section Headings
Headings are for convenience only and have no legal effect.
23. Changes to the Terms
We may revise these Terms at any time by posting updates.
Material changes will be communicated as required by law.
Your continued use of the Services constitutes acceptance of any updates.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact.flexonlabs@gmail.com.
Our contact information is posted below:
Flexon Labs Ltd
Support@flexonlabsofficial.com
86-90 Paul Street, London EC2A 4NE
Company Registration: 16887613